Quality: - We at NITPL believe accuracy and attention to the minutest detail are the most important factors in delivering best accepted quality as per client satisfication. Variation in speech patterns, varied accents, at different times requires specialized expertise, the one that we have, to assure transcription accuracy. And we are committed to provide the required level of satisfaction in the above aspect.
Service: - Our Company NITPL is your professional secretary for your whole life and is open 24 hours a day, every day 365 days a year. Our qualified and trained staff is always available to respond to inquiries, special requests, job status information, etc.
Job Flow: - We assign each physician their very own transcriptionist as well as keep trained backup should there be any need. A supervisor is assigned to every transcriptionist and the operations director serves in a managerial status over all supervisors. He is the person who will communicate with your practice on a direct basis. A member of our team shall be accessible to you at all times whenever you wish to approach him. Each team member is required to execute and abide by a strict confidentiality policy which is implemented at the time of hiring.
Security and Confidentiality: - We take security and confidentiality very seriously. Transmission of your voice files is via our secure medical servers using the latest 128bit SSL Encryption. We handle all security measures at the server level so you can connect securely with ease and peace of mind, eliminating problems and concerns of older, more complicated encryption processes.
Experience: - All our transcriptionists are trained medical transcriptionists with a minimum of 3-7 years of experience providing medical transcription services.
Training: - We believe learning is a ongoing process. Therefore, we try to provide continuous training and monitoring as part of our daily process. All work is processed through our quality assurance system with editorial review before transmission to the client. NITPL transcriptionists make extensive use of lexicons, dictionaries, directories, softwares, and other references built up over years along with experience.
Cost: - We provide our clients a highly cost-effective medical transcription service. Rates vary, depending upon the complexities of dictation, TATs, etc. We believe our price is cost-effective for the impeccable level of work and exceptional services we offer.
Our operational system provides a three layered filter for quality check. Once the MT completes the transcription, the files are cross checked by MTs themselves and then the file moves to next tire where our supervisors go through it checking all the issues of quality pertaining to that particular account. From there it reaches the last tire of quality analysts where we put in 100% effort for giving 99.9% accuracy.
